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Second, they need to be able to understand your help documentation and to be able to take action based on the information. Its hard to write clear yet robust instructions, but it is possible. Lets start with the design and structure essentially, the knowledge base article format. Most of these start out at a high level, almost like a traditional home page for support based content. This example from Evernote displays that clearly. Evernote gives you the opportunity to search for a specific issue, navigate by categories Getting Started, Tips and Tutorials, Troubleshooting, or search by top articles. You can also check out their other support options like tickets, social media, and their community. Discoverability is incredibly important when it comes to knowledge bases. If a user has a problem, can they find the solution?Key focus areas here should be in sifting the most popular articles to the home page and making them prominent, as well as improving search functions so users can find their specific problems. Without diving too deeply into information architecture or user experience design, I want to cover briefly what a good experience might look like with regards to your knowledge base. Heres a summary of Evernotes UX:Once youve got the navigation and discoverability aspects down, you can start optimizing your process of how to write a successful knowledge base article.

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A. and C. Black, London, 1922,viii, 102p. Deluxe edition of 300 copies, signed by the author. leaves of plates. 1st print.

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Evaluation of Creature 101: A theory based virtual reality serious game for promoting healthy eating and physical activity behaviors among middle school students. International Society for Behavioral Nutrition and Physical Activity Abstracts, Abstract. Eto K, Koch P, Contento IR Miyuki A. 2011. Variables of the theory of planned behavior are associated with family meal frequency among adolescents. Journal of Nutrition Education and Behavior 43:525 530. Contento, I. R. , Koch, P. A. , Lee, H.

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"Amy Cuddy, a psychologist at Northwestern, suggests that the durability of gender stereotypes stems in part from the fact that most people have far more exposure to people of the opposite gender than to people of different races. As a result, they feel more entitled to their attitudes about gender. "Contact hasn't undermined these stereotypes, and it might even strengthen them," she says. "Many people don't believe seeing women as kind or soft is a stereotype. They're not even going to question it, because they think it's a good thing. "Tooby takes a more biological view. As he argues, in the prehistoric environment in which our brains evolved, race had no meaning no one could travel far enough to meet anyone who didn't look like them. Gender, on the other hand, meant a lot. It predicted what someone's status would be, what their priorities were, whether they were a potential rival or a potential partner. Indeed, the only other trait that we notice as strongly as gender, Tooby points out, is age. Clinton is 60 years old, Obama 46.